Terms of Use

1. Acceptance and Scope

These Terms of Use govern your access to the Talence Security website, its Learning Management System (LMS), and all related services. They also constitute our general conditions of sale for courses, lab access, and certification exams. By creating an account or making a purchase, you confirm that you have read, understood, and agree to be bound by these Terms.

In these Terms:

• Consumer means an individual acting for purposes outside their trade, business, craft, or profession
• Business Customer means any person or organization acting for professional purposes, including employers, schools, and training organizations purchasing on behalf of learners
• Designated Lab Environment means the systems, networks, IP ranges, domains, and resources explicitly identified by Talence Security as in scope for a given exercise, lab, or exam
• Lifetime Course Access means access to a purchased course's learning materials (written lessons, videos, and downloadable resources) through the Talence Security platform for as long as the platform and that course remain available, together with the download safeguard in Section 9 if the platform is permanently discontinued. It does not extend to lab environments (available only for the period stated on the course page), certification exam attempts (governed by Section 12), customer support, or future courses or major new course versions, unless separately stated

Where a provision applies only to Consumers or only to Business Customers, this is stated. Nothing in these Terms limits the mandatory rights that Consumers have under applicable law.

2. Description of Service

Talence Security provides online cybersecurity training courses, certification programs, hands-on lab environments, security advisories, educational content, and related resources designed for professionals and students in the cybersecurity field.

3. User Accounts and Registration

You must be at least 18 years old, or at least 16 with verifiable parental or guardian consent, to create an account. Purchases for users under 18 must be made by a parent or legal guardian, who becomes the contracting party for that purchase. To access course content and premium features, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account, except where resulting from unauthorized access that you could not reasonably have prevented
• Notifying us immediately of any unauthorized use of your account
• Ensuring all registration information remains accurate and up-to-date

4. License Grant

Upon purchasing a course, Talence Security grants you a personal, non-exclusive, non-transferable license to access and use the course materials for your own educational purposes. This license lasts for as long as the platform remains operational (see Section 9), and may only be terminated in accordance with Section 19. Unless covered by a separate enterprise or institutional agreement, this license is limited to a single individual and may not be shared, sublicensed, or assigned to any third party.

This license does not constitute a transfer of intellectual property rights. All rights not expressly granted herein are reserved by Talence Security.

5. Acceptable Use Policy

You agree not to use the platform to:

• Violate any applicable laws or regulations
• Share your account or login credentials with anyone else
• Attempt to gain unauthorized access to our systems or other users' accounts. Good-faith discovery of a vulnerability during normal platform or lab use is not a violation of this clause, provided you report it promptly through our contact page and do not exploit, disclose, or retain the vulnerability beyond what is necessary to document the report
• Upload malicious software or harmful content outside the Designated Lab Environment
• Conduct denial-of-service attacks, port scanning, or any other network abuse against our platform or other users, outside the Designated Lab Environment
• Harass, threaten, or interfere with other users of the platform
• Scrape, crawl, or extract content by automated means, create accounts in bulk, or use automated tools to solve challenges or exams, except for ordinary search-engine indexing of public pages or tools expressly authorized by Talence Security
• Deliberately engage in any activity intended to harm or disrupt our services

6. Content Protection

Course materials are provided for personal study only. You may not:

• Record, screen-capture, or systematically screenshot course content (video, text, or lab environments), except for brief excerpts in personal study notes not intended for redistribution
• Download, copy, or extract course materials beyond what the platform explicitly provides
• Share, redistribute, upload, or publish course content on any platform, website, or file-sharing service
• Use course materials to build datasets or to train, fine-tune, evaluate, or augment machine-learning or generative AI systems, including through embeddings, vector databases, or retrieval-augmented generation (RAG) systems. Using AI tools for your own personal study is permitted where it does not involve redistributing or ingesting our content into such systems
• Resell, sublicense, or commercially exploit any course materials
• Remove or alter any copyright notices, watermarks, or proprietary markings

7. Lab Environment Rules

Lab environments are provided exclusively for completing course exercises and certification exams. By using our lab infrastructure, you agree to:

• Use labs solely for their intended educational purpose within the course or exam context
• Limit all testing to the Designated Lab Environment. Authorization never extends by implication to adjacent systems, networks, or infrastructure
• Not use lab infrastructure as a launchpad for attacks against external targets
• Not attempt to escape the lab environment or access the underlying host infrastructure. The good-faith vulnerability reporting protection described in Section 5 applies equally to accidental discovery of lab environment vulnerabilities
• Not store personal data, illegal content, or third-party proprietary material in lab environments
• Not use lab resources for cryptocurrency mining, unauthorized hosting, or any purpose unrelated to the course

Lab activity is logged for security and grading purposes, as described in our Privacy Policy.

No Authorization Beyond Our Labs

Nothing made available through Talence Security, including course content, lab access, tools, code, credentials, examples, or documentation, constitutes authorization to access, test, scan, interfere with, or modify any system you do not own or are not explicitly authorized in writing to test. You are solely responsible for obtaining proper authorization before applying any technique outside the Designated Lab Environment.

Hazardous Materials

Some materials contain or demonstrate offensive security techniques, proof-of-concept code, exploit code, or malware samples. You must handle such materials only in isolated, authorized environments and in compliance with applicable law.

Customer-Supplied Materials (Business Customers)

Where a Business Customer supplies systems, software, data, credentials, targets, malware samples, or other materials for use in a Talence Security service or lab, the Business Customer represents that it holds all rights and authorizations necessary to provide and use them, and authorizes Talence Security to process them solely to deliver the agreed service.

8. Intellectual Property and Feedback

All course materials, content, and resources on this platform are the intellectual property of Talence Security or our content partners. This includes not only text, graphics, video, and code, but also the selection, arrangement, structure, exercises, lab designs, challenge logic, and pedagogical sequencing of our courses. Users may:

• Access and view content for personal educational purposes
• Download materials for offline study as permitted by the platform
• Take notes and create personal study materials

Feedback. If you send us suggestions, corrections, or other feedback, you grant Talence Security a free, worldwide, perpetual, and irrevocable license to use it for any purpose, without obligation or compensation to you.

Submitted Work. You retain ownership of the reports and other work you submit. You grant Talence Security a license to store, reproduce, and analyze them for grading and certification integrity, for the retention period described in our Privacy Policy.

9. Prices and Payment

Courses are sold as one-time purchases. This grants Lifetime Course Access as defined in Section 1: access to the course's learning materials for as long as the platform and that course remain available. This is what "lifetime course access" means wherever we use the term in our marketing or on this platform. Lab environments are separate and are provided only for the period stated on the course page (Section 10); certification exam attempts are governed by Section 12. If Talence Security permanently discontinues the platform, we will, where reasonably practicable and legally permitted, give enrolled users reasonable advance notice and make downloadable copies of eligible purchased course materials available in PDF or another appropriate format before access ends. This download safeguard does not apply to interactive labs, certification environments, third-party licensed materials, or content that cannot lawfully or technically be distributed offline.

For customers in the European Union, prices displayed include VAT. For customers outside the European Union, any local taxes, duties, or charges are the customer's responsibility, except where applicable law requires prices to be displayed inclusive of such taxes. Currency conversion and bank fees charged by your payment provider are not controlled by Talence Security.

All payments are processed securely through Stripe. Talence Security never receives or stores your full payment card details.

Pricing Errors. If a course is displayed at an obviously incorrect price due to a technical or typographical error, we will contact you and may cancel the order with a full refund, even after payment has been accepted.

Payment Questions. If something looks wrong with a payment, contact us and we will sort it out quickly.

10. Right of Withdrawal and Refund Guarantee

Statutory Right of Withdrawal (Consumers)

As a Consumer, you have a statutory right to withdraw from a purchase within 14 days of the purchase date, without giving any reason. Because our courses are digital content supplied online, at checkout you may request that access begin on your selected start date, even if that date falls within the withdrawal period. By doing so, you expressly agree that supply may begin before the end of the withdrawal period and acknowledge that you lose your statutory right of withdrawal once access begins. Talence Security confirms this request and acknowledgment in your order confirmation email.

If you still hold your statutory right of withdrawal (see above), you may exercise it using our online Withdraw from Contract function, also linked from your order confirmation email and your My Courses page, or by email at with your order details. We will acknowledge receipt of your withdrawal by email without delay and refund you within 14 days, using the same payment method.

14-Day Refund Guarantee

Once your statutory right of withdrawal has ended, Talence Security voluntarily offers a 14-Day Refund Guarantee so you can try a course with confidence. You may request a full refund within 14 days of your course start date (the date your course access begins), provided you have accessed less than 20% of the course content. To request a refund, use our Withdraw from Contract function or contact our support team with your order details. Eligible refunds will be processed within 14 days of approval.

The Refund Guarantee does not apply if:

• More than 14 days have passed since your course start date
• You have accessed 20% or more of the course materials (lessons and labs combined). For this purpose, a lesson or lab is considered "accessed" when you open it and its content is displayed
• A certification exam attempt has been used

The Refund Guarantee is offered in addition to, and without prejudice to, your statutory rights, including the legal guarantee of conformity described in Section 11.

Business Customers

The statutory right of withdrawal does not apply to Business Customers. Refunds for Business Customers are governed by the Refund Guarantee above or by their separate agreement with Talence Security.

Lab Access

Each course purchase includes lab environment access, starting on your course start date, for the duration specified on the course page at the time of purchase. Paid extensions are available upon request by contacting our support team.

11. Legal Guarantee of Conformity (Consumers)

Our courses are supplied continuously for a period: course content for as long as the platform remains operational (Section 9), and lab environments for the duration stated on the course page at the time of purchase. The guarantee below applies throughout that supply period. The professional responsible for the legal guarantees is Talence Security, EURL, 138 Avenue Victor Hugo, 75016 Paris, France, email , contact page.

The following notice sets out your legal guarantee of conformity as required by the French Consumer Code (Article D. 211-4):

12. Certification Exam Policy

Certifications issued by Talence Security do not expire and carry no renewal fees. Talence Security certifications are private professional credentials. They are not registered with France Compétences (RNCP or RS) and are not state-recognized diplomas.

A certification obtained through a serious breach of the exam rules may be withdrawn, after the holder has been informed of the reasons in writing and given at least 14 days to respond.

Exam Attempts

• The number of attempts included with each course is specified on the course page
• Additional attempts are available for a fee as listed on the course page at the time of purchase
• A new attempt can start 30 days after the end of the previous attempt

Exam Rules

• Permitted tools, reference materials, and AI usage are defined in the exam rules for each course
• No collaboration or sharing of solutions with other candidates
• Report requirements, if any, are defined in the exam rules for each course

Material changes to exam rules will be communicated to enrolled students at least 14 days before taking effect. A serious breach of the exam rules ends the attempt, which then counts as used.

Exam Confidentiality

Exam questions, scenarios, lab topologies, flags, solutions, and grading criteria are confidential information of Talence Security. You are welcome to share your result and your general impressions of the exam, but you may not disclose, publish, or share its content in any form, including write-ups or walkthroughs. This obligation continues after your exam attempt and after your account is closed.

13. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

14. Platform Availability and Changes

We strive to maintain continuous platform availability but cannot guarantee uninterrupted service. We may:

• Modify, update, or discontinue platform features and capabilities with at least 14 days notice where practicable. This does not reduce your right to access course content you have purchased as described in Section 9
• Perform maintenance that may temporarily affect availability
• Update course content and labs where reasonably necessary, including when vulnerabilities are patched, tools or software versions change or become obsolete, attack techniques evolve, lab infrastructure changes, or safety and security require it. Material content changes will be communicated to enrolled users

15. Complaints, Mediation, and Responsible Reporting

If you discover an error, inaccuracy, or issue in any course material, lab environment, or platform feature, we encourage you to report it through our contact page or support form so we can investigate and resolve it promptly.

Complaints. If you have a complaint about our services, contact us through our contact page. We usually reply within 2 business days, and we will always acknowledge a complaint within 5 business days and aim to give a full response within 30 days. If you are a Consumer and are not satisfied with our response, you may refer the matter free of charge to our consumer mediator, CM2C (49 rue de Ponthieu, 75008 Paris, www.cm2c.net). French consumer law requires every business to offer its customers access to a free mediation service.

You may also contact your local consumer protection authority, or bring proceedings before a court as described in Section 25.

16. Disclaimer of Warranties

Nothing in this section excludes, restricts, or modifies the legal guarantees described in Section 11 or any other statutory right or remedy that cannot lawfully be excluded or restricted.

Course materials are provided for educational purposes only and do not constitute professional advice. Talence Security makes no guarantees regarding:

• Employment outcomes, career advancement, or salary expectations
• Success on any certification exam, whether issued by Talence Security or third parties
• The suitability of course content for any specific professional or regulatory requirement
• The results of applying any technique outside the Designated Lab Environment

Subject to the paragraph above, the platform and all content are provided "as is" and "as available" without other warranties of any kind, whether express or implied, to the maximum extent permitted by applicable law.

17. Limitation of Liability

Nothing in these Terms limits or excludes liability for gross negligence, wilful misconduct, fraud, death or personal injury, or any other liability that cannot be limited or excluded under applicable law.

Consumers. To the extent permitted by applicable law, Talence Security is not liable for damage that was not reasonably foreseeable at the time of purchase, or that results from your own breach of these Terms or unauthorized use of techniques learned on the platform.

Business Customers. Talence Security shall not be liable for any indirect or consequential damages, including loss of profits, revenue, data, business opportunity, or business interruption. Talence Security's total aggregate liability for all claims arising out of or related to these Terms shall not exceed the total amount paid by the Business Customer to Talence Security in the twelve (12) months preceding the event giving rise to the claim.

18. Indemnification

Business Customers agree to indemnify and hold harmless Talence Security, its officers, and its partners from and against any claims, damages, losses, or expenses (including reasonable legal fees) arising from their violation of these Terms, misuse of the platform, lab environments, or course materials, unauthorized or illegal application of techniques learned through our courses, or infringement of any third-party rights, including by learners they enroll.

Consumers are liable, in accordance with applicable law, for damage caused to Talence Security or third parties by their unlawful or intentional conduct, including unauthorized use of techniques learned through our courses and infringement of third-party rights.

19. Account Suspension and Termination

We may suspend or terminate an account for conduct that violates these Terms or is harmful to other users, our infrastructure, or third parties. For violations that pose an immediate threat to platform security, other users, or third parties, suspension may take effect immediately. In other cases, we will notify you of the grounds and provide at least 7 days to respond before a final decision is made. Grounds for suspension or termination include but are not limited to:

• Attacking, scanning, or probing other users or external systems from our platform
• Denial-of-service attacks or any form of network abuse
• Sharing, leaking, or redistributing course content or exam materials
• Exam fraud, including collaboration, impersonation, or serious or repeated violations of the exam rules
• Sharing account credentials, or operating multiple accounts to circumvent purchase requirements or platform restrictions
• Harassment, threats, or abusive behavior toward other users or staff
• Any other conduct that materially violates these Terms

Interim Measures. While an investigation is ongoing, we may take proportionate measures such as restricting lab networking, isolating instances, disabling credentials, or suspending specific features, without suspending your entire account.

Evidence. We may retain logs, account records, lab activity, and other evidence reasonably necessary to investigate suspected abuse, enforce these Terms, prevent fraud, protect third parties, or establish, exercise, or defend legal claims, in accordance with our Privacy Policy.

Upon termination for cause, access to the platform, course content, and lab environments ends, and no refund is due where termination results from a serious breach of these Terms, except where a refund or other remedy is required by mandatory law. Unlawful activity may be reported to the relevant authorities where required.

20. Sanctions and Export Controls

Some of our content relates to security techniques that may be subject to export control and sanctions laws. By using the platform, you confirm that you are not located in, ordinarily resident in, or acting on behalf of a country or region subject to comprehensive sanctions under applicable law, including European Union, French, United Nations and, where applicable, United States sanctions and export-control restrictions, and that you are not listed on any applicable sanctions list. Talence Security may refuse, suspend, or terminate access, without refund where required by law, if providing the service would breach applicable sanctions or export control laws.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices:

• Users will be notified of material changes via email at least 30 days before they take effect, unless a shorter period is required by law or reasonably necessary for security, fraud prevention, or regulatory compliance
• Changes take effect on the date stated in the updated Terms
• Continued use of the platform after the effective date constitutes acceptance of the updated Terms
• If you disagree with an update, you can contact us or close your account at any time. Your existing purchases remain governed by the Terms in effect when you bought them

Purchases are governed by the version of these Terms in effect at the time of purchase, except for changes required by law. The date of the most recent revision is indicated at the bottom of this page.

22. Force Majeure

Talence Security shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, acts of government, internet or infrastructure outages, large-scale cyberattacks targeting our infrastructure or upstream providers, pandemics, or disruptions to third-party services on which the platform relies.

23. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

24. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Talence Security regarding your use of the platform, and supersede any prior agreements, communications, or understandings, whether written or oral. Where a Business Customer has signed a separate agreement with Talence Security, that agreement prevails where it conflicts with these Terms.

No Waiver. The failure of Talence Security to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Talence Security.

Assignment. You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. Talence Security may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets, provided that the assignee agrees to honor these Terms under the same conditions. Users will be notified of any such assignment.

Survival. Sections 6, 8, 12 (Exam Confidentiality), 17, 18, 19 (Evidence), 24, and 25 survive the termination or expiry of your account or of these Terms.

25. Governing Law and Jurisdiction

This platform is operated by Talence Security, an EURL registered at RCS Paris 130 588 254, with its registered office at 138 Avenue Victor Hugo, 75016 Paris, France.

These Terms are governed by French law. If you are a Consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence that would otherwise apply.

Consumers may bring proceedings before any court having jurisdiction under applicable law, including the courts of their place of residence where the law so provides.

Business Customers agree that any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts of Paris, France, and that, to the fullest extent permitted by applicable law, any contractual claim arising out of or relating to these Terms must be brought within one (1) year after the claimant knew or reasonably should have known of the facts giving rise to it (Article 2254 of the French Civil Code).

For additional publisher and hosting information, see our Legal Notices.